How JET IT Services Use Financing to Keep Growing

Travis Shaw has more than 20 years in the IT business. During that time, he built his own business, JET IT Services, while maintaining a philosophy of honesty, integrity, and reliable service when dealing with his clients.

When we asked Fundbox clients recently to name their biggest challenges, he told us the biggest issue for him was one of the most basic: getting paid on time. . We reached out to him to learn more about his business and how Fundbox helped him overcome that challenge.

Travis Shaw, Founder of JET IT Services

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Fundbox: Hi Travis, what is your background and what does your company, JET IT Services, do?

Travis Shaw: At JET IT Services, we provide networking services, everything from civil tools to schools, small businesses, especially serving charter schools.

They couldn’t always afford to pay a full-time admin, so they hired us. We come in at a lower cost, and the only difference is that we don’t sit there all the time. They save by not having full-time staff, and we come when they need us. If they have a problem, they can visit our website, they can contact us and open a ticket, and we can remotely access their system to help them. We also implement a 2 hour response time.

We have been in business for 7 years and have 5 full-time employees. Previously I was a network administrator, then decided to open my own business. I have been working in the IT field since 1997.

Why did you decide to open your own business?

I started the business because I wanted flexibility. Also, I want to do better for everyone.

You see people being taken advantage of in this industry. You may see a customer being charged a lot for a 15-minute call. It’s normal in the information technology industry, to make a call for at least an hour, things like that. I think there are other ways to run a business without offending customers.

I don’t think it’s right to take advantage of customers. Ethically, I don’t do that.

Can you share some of your biggest challenges when it comes to financing or running a successful business?

Get paid on time. We are an E-Rate certified supplier and we may also qualify for government grants, so we don’t have much of a problem with schools, but sometimes with businesses. other profession.

Most of our business comes from schools, so very few customers pay late, maybe 30%. But sometimes we give someone 30 net terms and they take 40 days or more to pay.

How did you learn about Fundbox and what made you sign up?

Fundbox is integrated with QuickBooks, so when we view an invoice, we’ll see your logo at the top.

We signed up because we were looking for funding. We needed some gear to get a bigger deal and we decided to use Fundbox instead of putting it on a credit card and paying interest. Of course Fundbox also charges, but we can control that with our payment schedule.

We used Fundbox, got the device, delivered the device to the customer, gave the customer a 6-month term, and it was a successful transaction.

We ended up landing that school as a customer. Now we have locked them up for 3 years.

Does Fundbox work the way you think it should? Any other feedback to add?

It’s correct. I don’t do anything without researching it first! Fundbox works the way I expect it to, and that’s how I continue to use it.

QuickBooks does everything automatically, and that’s great. Fundbox is easy to use, and I love that it integrates with QuickBooks. Fundbox was really helpful.

That’s what we want to do! Thank you, Travis.